Privacy Policy

Zero Trace Solutions (“we,” “us”) operates zerotraceusa.com and provides commercial sanitizing services. This policy explains what information we collect when you use our website or request a walkthrough, and how we use it.

Information we collect

When you submit the walkthrough form, we collect the details you provide: name, phone number, email address, business type, preferred date and time, location/city, and any notes. We may also collect basic technical data such as browser type and pages visited (if analytics are enabled in the future).

How we use information

We use your information to respond to walkthrough requests, schedule and perform services, communicate about your inquiry, and improve our operations. Lead details may be stored in our internal tools (for example, a CRM database and scheduling calendar) so we can follow up and manage appointments.

Sharing

We do not sell your personal information. We may share information with service providers who help us operate the website or business (such as hosting, form processing, or calendar tools), only as needed to provide those services. We may disclose information if required by law.

Retention

We keep inquiry and customer records as long as needed for business, legal, and accounting purposes, then delete or anonymize them when appropriate.

Your choices

You may email us to request access, correction, or deletion of the personal information we hold about you, subject to applicable law. Contact: support@zerotraceusa.com.

Security

We use reasonable administrative and technical measures to protect information. No method of transmission or storage is completely secure.

Children

Our services are directed to businesses and adults. We do not knowingly collect information from children under 13.

Changes

We may update this policy from time to time. The “Last updated” date at the top will change when we do.

Contact

Zero Trace Solutions
Inland Empire & San Bernardino Valley
support@zerotraceusa.com